Os 10 maiores erros em aplicações web

Mais uma de Jakob Nielsen...

1. Non-standard interface controls, such as home-grown scrollbars
2. Inconsistency in the way things work, appear and are labelled across the app
3. No providing proper affordances that give people visual clues about what they can do with an object (e.g. that they can drag-and-drop an object)
4. Not giving proper feedback about what is happening
5. Bad error messages that don't tell what went wrong and how to fix it
6. Asking for the same information twice
7. Not providing defaults (e.g. in a list of radio buttons)
8. Dumping users into the app without giving them an idea of how it works
9. Not indicating how collected information will be used
10. Offering system-centric features that reflect the system's internal view rather than the users

Link: Top-10 Application-Design Mistakes

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Protótipos da Interface do Office 2007

"Jensen Harris from the Office 2007 design team gave a very rare presentation at Microsoft’s MIX08 event today about not what the Office 2007 Fluent (Ribbon) interface is about, but instead how it came to be and what other concepts they tried.

He admitted himself it was the first time ever in a public venue where they’ve shown these never-before-seen prototypes of what would become Office 2007. It was great insight into the development process of Office which frankly may not have been very interesting except the last release. Having said that, it was still a very small selection of material out of the 50-60GB worth of prototypes Jensen claims have been archived."

Link: Office 2007 interface prototypes

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Nova ISO 13407 define Experiência do Usuário

"In the revised standard we define it as ‘all aspects of the user’s experience when interacting with the product, service, environment or facility’ and we point out that ‘it is a consequence of the presentation, functionality, system performance, interactive behaviour, and assistive capabilities of the interactive system. It includes all aspects of usability and desirability of a product, system or service from the user’s perspective’."

Link: New ISO usability standard defines "user experience"

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