Acabei de ver uma palestra de Jen Fitzpatrick sobre o papel da experiência do usuário no Google.Nas palavras de Jen:
"If there is one thing that I believe that has contributed more than anything else to Google's relative success over the past number of years, it's the fact that the product we have fundamentally works and by that I mean it serves a real user need."
O vídeo da palestra pode ser visto em:
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