terça-feira, 16 de outubro de 2007

Entrevistas com Stakeholders

Se você já fez ou pretende fazer uma entrevista...leia esse artigo! O artigo é de Steve Baty sobre como planejar e executar uma ou várias entrevistas. Muito bem escrito e super-simples, mas com dicas valiosas.

1. Set aside at least 45 minutes for each interview.
2. Leave at least 30 minutes between interviews.
3. Limit an interview to just three or four major topics.
4. Talk about culture, challenges, and goals, not features.
5. Be prepared for your interviews.
6. Let interviewees know in advance what you’ll ask them.
7. Don’t be afraid to ask one interviewee to comment on something another interviewee said.

8. There is no correct number of interviews.
9. If necessary, ask an interviewee to wait while you make a note.
10. Decide for yourself whether you’ll record interviews.


Link: Conducting Successful Interviews With Project Stakeholders

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